Customer Service Team Lead Jobs in Portugal

Company

Adecco

Location

Lisbon

Date

Tue, 23 Apr 2024

a customer service team lead, for our i-gaming client for the office in parque das nações, lisbon. descrição/funções role... purpose to lead, coach and performance manage a team of customer support advisors and senior customer support advisors...

Company

Adecco

Location

Lisbon

Date

Thu, 18 Apr 2024

a customer service team lead, for our i-gaming client for the office in parque das nações, lisbon. descrição/funções: role... purpose: to lead, coach and performance manage a team of customer support advisors and senior customer support advisors...

Company

Catawiki

Location

Lisbon

Date

Wed, 17 Apr 2024

exceptional customer service. handling daily escalations and cancellations for our team of customer experience specialists.... have a good understanding of reports and dashboards and be able to give strategic input on customer service operations, team...

Company

Hays

Location

Lisbon

Date

Sun, 18 Feb 2024

customer service team leader - german (m/f/d) (m/f) lisboa your new company integrate a great opportunity in..., development and engagement of a team of customer service; provides guidance, support, engagement and coaching to all direct...

Company

Hays

Location

Lisbon

Date

Sun, 18 Feb 2024

responsible for direct leadership, supervision, development and engagement of a team of customer service; provides guidance... offering support to each customer support agent & lead agent; maintain a team quality & assurance score that meets the...

Company

Time Frame

Location

Matosinhos, Porto

Date

Tue, 23 Apr 2024

We are looking for an experienced german speaker to join our team as a team leader for customer support in matosinhos... measures and ensure customer satisfaction identify team member’s training needs and ensure development plans are maintained...

Company

Time Frame

Location

Matosinhos, Porto

Date

Tue, 30 Jan 2024

We are looking for an experienced spanish portuguese and english speaker to join our team as a team leader for customer... quality measures and ensure customer satisfaction identify team member’s training needs and ensure development plans...

Company

Emma Sleep

Location

Lisbon

Date

Sun, 21 Apr 2024

Ready to lead, disrupt and reinvent the sleep industry? we are emma - the sleep company. created in 2013... to pull it off. we're a highly ambitious, hard-working team that pushes you to produce your best work yet. we focus...

Company

Convatec

Location

Lisbon

Date

Sun, 10 Mar 2024

. join us on our journey to #forevercaring as a digital workplace itam team lead, and you’ll do the same. key responsibilities and authority... manager/supervisor? does the role have signatory rights? lead and manage people including regular 1:1 sessions, appraisals...

Company

Bosch

Location

Lisbon

Date

Sat, 30 Mar 2024

innovative and sparkly products. in lisbon is located our headquarters where a specialized team works in the areas of sales..., commercial and marketing and shared services of human resources for all europe. bosch service solutions division offers...

Company

Blu Selection

Location

Lisbon

Date

Tue, 23 Apr 2024

! your responsibilities and impact as a customer service agent will be: solving issues encountered during the booking process taking... organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world...

Company

Blu Selection

Location

Lisbon

Date

Fri, 19 Apr 2024

of the company's team, that might be a great opportunity for you! tasks your responsibilities and impact as a customer... level of english is a big plus. you are motivated, reliable and committed in your work customer service and quality is part...

Company

Entain

Location

Lisbon

Date

Thu, 18 Apr 2024

be customer focused, drive productivity and quality of all your tasks to be able provide 1st class service to our customers. meet... deliverable requirements/service level measures/specific targets, quality and efficiency targets perform against all key customer...

Company

Recruit4 Work SL

Location

Lisbon

Date

Wed, 17 Apr 2024

with the sales team to ensure that new customers are onboarded successfully. identifying opportunities across the customer... service or customer success role, ideally within the other services industry. you possess excellent interpersonal...

Company

Blu Selection

Location

Lisbon

Date

Wed, 17 Apr 2024

job. are you customer service oriented, have good communication skills, are pro-active and team player? then they might have an opportunity... is waiting for you and has a lot to offer. tasks your responsibilities and impact as customer service for luxury hotel chain...

Company

Blu Selection

Location

Lisbon

Date

Mon, 15 Apr 2024

customers and find the best solution to make them happy again tasks your responsibilities and impact as customer service... - they will train you in every aspect of the job. are you customer service oriented, have good communication skills, are pro-active...

Company

Blu Selection

Location

Lisbon

Date

Wed, 10 Apr 2024

is waiting for you! your responsibilities and impact as a customer service agent will be: supporting customers via phone... clients´ network managing good and qualified lead generation there are many areas where excellent customer or client...

Company

Solvay

Location

Lisbon

Date

Thu, 04 Apr 2024

generations to come. we are looking for: strong customer service focused professional, dedicated to help internal and external... and other internal functions. the csr translates customer requirements into internal actions we count on you for: act as a main point...

Company

Entain

Location

Lisbon

Date

Sun, 24 Mar 2024

be customer focused, drive productivity and quality of all your tasks to be able provide 1st class service to our customers. meet... deliverable requirements/service level measures/specific targets, quality and efficiency targets perform against all key customer...

Company

Siemens Energy

Location

Portugal

Date

Wed, 20 Mar 2024

to redefine customer service and satisfaction. how you'll make an impact digital product owner role offers the chance to lead... and remote operation. fortunately, our customer technical services (cts) team is here to support them. by blending operation...

Company

Blu Selection

Location

Lisbon

Date

Fri, 01 Mar 2024

to qa, team lead, or supervisor rolesyour future company: our client is recognized as the best customer & sales service... and impact as a sales associate will be: respond to customer inquiries, emails, web contact, and orders as well as being...

Company

Convatec

Location

Lisbon

Date

Sun, 14 Apr 2024

. join us on our journey to #forevercaring as digital service transformation lead, and you’ll do the same. job summary as the digital... service transformation lead, you’ll be at the forefront of convatec’s digital service evolution. your role will involve...

Company

Infineon

Location

Porto

Date

Sat, 24 Feb 2024

: permanent workplace type: hybrid job description as a team leader for controlling services focused on revenue & cost... controlling, you will be managing a team that is responsible for several controlling topics (e.g., cost planning; headcount...

Company

Cognizant

Location

Lisbon

Date

Sat, 20 Apr 2024

you might have. requirements at least 12 months of direct customer service experience required, preferably in contact centers in a b2c and/or b2b... world. you will be part of a multicultural team based in lisbon, where you will provide outstanding multi-channel support...

Company

Cognizant

Location

Lisbon

Date

Sat, 20 Apr 2024

you might have. requirements at least 12 months of direct customer service experience required, preferably in contact centers in a b2c and/or b2b... world. you will be part of a multicultural team based in lisbon, where you will provide outstanding multi-channel support...

Company

Adecco

Location

Lisbon

Date

Fri, 19 Apr 2024

of customer service - supporting improvement programs - informing team lead of any issues or opportunities with existing... and changes - accountability for managing the administration of all customer-related data - ensuring that service quality levels...

Company

Adecco

Location

Lisbon

Date

Fri, 19 Apr 2024

- maintaining a high standard of customer service - supporting improvement programs - informing team lead of any issues... all customer master data inputs and changes - accountability for managing the administration of all customer-related data...

Company

HCLTech

Location

Lisbon

Date

Wed, 17 Apr 2024

, schedules and monitors managed services activation at the customer site. responsibilities coordinate and lead kick-off call... handling, and escalation for all new customer networks. lead weekly managed services project status calls with all managed...

Company

SirenCY

Location

Portugal

Date

Wed, 17 Apr 2024

to assess team effectiveness. key responsibilities: lead and manage a team of chat operators, providing guidance and support... customer service or sales teams, preferably in an online or digital environment. excellent communication and interpersonal...

Company

Blu Selection

Location

Lisbon

Date

Wed, 17 Apr 2024

of a lifetime! tasks your responsibilities and impact as a customer service agent will be: being a fashion mentor to the... to other opportunities within the company: from different projects to qa, team lead or supervisor roles your future company: located in...

Company

Salsify

Location

Portugal

Date

Thu, 11 Apr 2024

adventure. we are building our onboarding team in portugal to support the community of suppliers for our clients retailers.... the customer onboarding associate plays a vital role not only with regard to assisting users but also educating them...

Company

Amadeus

Location

Lisbon

Date

Sun, 07 Apr 2024

customer service design team to develop novel support models. deliver training of airport it solutions to customers, business... concerning amadeus airport it solutions through telephone, email, and chat. take ownership of customer issues, lead the...

Company

Cognizant

Location

Lisbon

Date

Thu, 04 Apr 2024

. requirements at least 12 months of direct customer service experience required, preferably in contact centers in a b2c and/or b2b... world. you will be part of a multicultural team based in lisbon, where you will provide outstanding multi-channel support...

Company

Foundever

Location

Lisbon

Date

Wed, 03 Apr 2024

customer support team. abbott diabetes care create breakthrough products – in diagnostics, medical devices, nutrition... and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities. as a customer...

Company

Foundever

Location

Lisbon

Date

Fri, 29 Mar 2024

generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities. as a customer service..., answering customers questions in a courteous, friendly, and professional manner meet and exceed our customer service quality...

Company

Cognizant

Location

Lisbon

Date

Fri, 29 Mar 2024

. requirements at least 12 months of direct customer service experience required, preferably in contact centers in a b2c and/or b2b... world. you will be part of a multicultural team based in lisbon, where you will provide outstanding multi-channel support...

Company

Foundever

Location

Lisbon

Date

Fri, 29 Mar 2024

generic pharmaceuticals - that help people lead healthier lives, full of unlimited possibilities. as a customer service..., answering customers questions in a courteous, friendly, and professional manner meet and exceed our customer service quality...

Company

Bnberry

Location

Lisbon

Date

Tue, 12 Mar 2024

of the remote customer support team to maintain high service standards. monitor key performance indicators (kpis... support. ensure the customer support team is equipped with the necessary tools and knowledge to provide exceptional service...

Company

Motion Global

Location

Portugal

Date

Wed, 21 Feb 2024

experience leading a team good customer service and interpersonal skills experience in growing social media communities...! job details position mission the core mission of this role is to manage our online reputation and our social media channels, lead a team...

Company

Motion Global

Location

Portugal

Date

Tue, 20 Feb 2024

experience leading a team good customer service and interpersonal skills experience in growing social media communities...! job details position mission the core mission of this role is to manage our online reputation and our social media channels, lead a team...

Company

EVA Global

Location

Lisbon

Date

Fri, 16 Feb 2024

leadership and development: lead, recruit, train, mentor and develop a team of leaders and customer service representatives..., ensuring that each channel is utilized effectively to meet customer needs. lead workforce planning and management team...

Company

Philip Morris International

Location

Rio de Mouro, Lisboa

Date

Sat, 16 Mar 2024

and loyalty. and you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way... driving one of the biggest societal changes of our time, there's no better place! for our team in albarraque - rio de muoro...

Company

Microsoft

Location

Lisbon

Date

Thu, 25 Apr 2024

In the customer service & support (css) team we are looking for people with a passion for delivering customer success.... as a cybersecurity readiness lead, you will own the training to allow our engineers to troubleshoot and solve highly complex customer...

Company

Devoteam

Location

Lisbon

Date

Thu, 18 Apr 2024

. we are proud of the culture we have built together. we are proud of our people at the service of technology. we are proud... of our diverse environment. because we are #techforpeople. join our multidisciplinary team of cloud experts, designers, business...

Company

IBM

Location

Porto

Date

Wed, 17 Apr 2024

businesses where service, quality and customer responsiveness are tantamount to success. the candidate will draw from past hands.... our team takes on the challenge of designing, developing and re-engineering highly complex application components...

Company

Devoteam

Location

Lisbon

Date

Sun, 14 Apr 2024

development tech lead for our data-driven team, to manage project teams and interact with our customers. qualifications +5.... we are proud of the culture we have built together. we are proud of our people at the service of technology. we are proud...

Company

Bose

Location

Lisbon

Date

Fri, 12 Apr 2024

team interactions. establish slas and ensure visibility across customer service, order management, cash to order... whatever you’re listening to a little more magical. the marketing team at bose consists of passionate, bold, and music-loving...

Company

Sapiens International

Location

Lisbon

Date

Thu, 04 Apr 2024

by implementing and upgrading tia solution, service the customers and engage your team in quality work? do you love working...location: lisbon, portugal lead technical consultant we are looking for tia implementation consultants...

Company

Nestlé

Location

Linda-a-Velha, Lisboa

Date

Wed, 03 Apr 2024

you successful ability to develop and lead a team; successful experience in delivering services through shared service partners; knowledge in data... you successful ability to develop and lead a team; successful experience in delivering services through shared service partners; knowledge in data...

Company

Talingual

Location

Lisbon

Date

Sun, 24 Mar 2024

and sunny lisbon! we are looking for fluent english speakers with a passion for sales, digital marketing and customer service... city has lots to offer you! the role as a lead generaion specialist you will represent one of the world's most visited...

Company

Selina

Location

Porto

Date

Fri, 22 Mar 2024

& informing. commercial promote the sale of cowork, retail, tours, surf, spa, and wellness. communicate and lead the team.... strong interest in customer service and experience. time management, creativity, cultural sensitivity,y and strong communication...

Company

Unbabel

Location

Lisbon

Date

Wed, 20 Mar 2024

opportunity about? we are looking for a lead security engineering working to ensure that the unbabel service continues to adhere... to grow into new markets and build seamless customer experiences in every corner of the world. based in san francisco...

Company

Unbabel

Location

Lisbon

Date

Wed, 20 Mar 2024

opportunity about? we are looking for a lead security engineering working to ensure that the unbabel service continues to adhere... to grow into new markets and build seamless customer experiences in every corner of the world. based in san francisco...

Company

Unilabs

Location

Porto

Date

Fri, 15 Mar 2024

role and heavily interact with the cluster leadership team, the staff and their continuing focus on improving the service... & reliability of the service. as part of the role, he/she will participate or lead specific transformational and improvement...

Company

Selina

Location

Campo do Gerês, Braga

Date

Fri, 15 Mar 2024

& informing. commercial promote the sale of cowork, retail, tours, surf, spa, and wellness. communicate and lead the team.... strong interest in customer service and experience. time management, creativity, cultural sensitivity,y and strong communication...

Company

H.B. Fuller

Location

Mindelo, Porto

Date

Fri, 15 Mar 2024

revenue of $3.5 billion, our mission to connect what matters is brought to life by more than 7,000 global team members who... integrated systems lead will be focused on delivering and managing the integrated quality management system for hb fuller eimea...

Company

Nitro

Location

Porto

Date

Sun, 03 Mar 2024

, esigning, identity verification and analytics supported by a best-in-class customer success and change management team..., and engage with one another is important to us. our work is driven by 5 key principles: one team, one mission our collective...

Company

Nike

Location

Lisbon

Date

Wed, 21 Feb 2024

of nike, inc. with a relentless focus on product knowledge and customer service, nike retail teams give valuable experiences... stories adapted to the retail setting. responsibilities: ▪ utilize exceptional customer service skills, sales techniques...

Company

Indie Campers

Location

Lisbon

Date

Sat, 03 Feb 2024

. you are fluent in english, spoken and written. demonstrated ability to lead and manage a team in fast paced environment excellent... available to everyone. thanks to its digital approach and customer-centric orientation, indie campers has developed a strong booking experience...

Company

AXA

Location

Lisbon - Paris

Date

Fri, 02 Feb 2024

of this position is to lead the azure platform engineers team and drive the cloud strategy for rpe sunrise. main mission... your responsibilities include: · lead the azure platform engineer team using agile practices to ensure communication, work distributions...

Company

AXA

Location

Lisbon - Paris

Date

Fri, 02 Feb 2024

of this position is to lead the azure platform engineers team and drive the cloud strategy for rpe sunrise. main mission... your responsibilities include: · lead the azure platform engineer team using agile practices to ensure communication, work distributions...

Company

AXA

Location

Lisbon - Paris

Date

Mon, 29 Jan 2024

with product development team. provide the solution communications (e.g. the monthly release note communication, demo organization... process improvements). support customer satisfaction build customer confidence on silva, focusing on customer satisfaction...

Company

AXA

Location

Lisbon - Paris

Date

Mon, 29 Jan 2024

with product development team. provide the solution communications (e.g. the monthly release note communication, demo organization... process improvements). support customer satisfaction build customer confidence on silva, focusing on customer satisfaction...

Company

Selina

Location

Campo do Gerês, Braga

Date

Sun, 03 Mar 2024

of customer service ensure the good conditions of reception equipment must be able to perform the full night audit... if needed act as manager on duty for the hostel in the absence of the management team dealing with complaints, problem solving...

Company

Webhelp

Location

Lisbon

Date

Thu, 18 Apr 2024

results of the team. * lead a team to success by creating an inspiring customer service environment focused on quality... a team of customer advisors. * closely monitor the sla's and kpi's of the project. * guarantee the continuous monitoring...

Company

Bosch

Location

Lisbon

Date

Sat, 13 Apr 2024

of this organization. bosch service solutions develops and delivers customer experience, mobility and monitoring solutions for companies... between your team and the operations management taking responsibility: you lead your team autonomously and are responsible...

Company

PagerDuty

Location

Lisbon

Date

Thu, 11 Apr 2024

, and technologies to build solutions that solve customer problems. you will be participating in your team's on-call rotation, triaging... managers and engineers alike. as part of our team, you will help us accelerate the development and extension of products...

Company

PagerDuty

Location

Lisbon

Date

Wed, 10 Apr 2024

software engineer to join our dynamic team focused on integrating third-party chat platforms such as slack, ms teams, and zoom... with pagerduty functionalities. as a key member of the team, you will play a crucial role in ensuring the seamless integration...

Company

BorgWarner

Location

Viana do Castelo

Date

Wed, 10 Apr 2024

-yoke control, startup checklist, lpa lead, motivate and support the development of team members provide initial support... looking for “dynamic, results driven” individual to join as team leader at our new production plant in viana, portugal. key...

Company

Grünenthal

Location

Lisbon

Date

Thu, 14 Mar 2024

. if you're a great collaborator and a strong communicator, you'll feel right at home here. join our team and join forces... and productivity; lead continuous improvement initiatives targeting employee awareness, adoption, and satisfaction; provide...

Company

Blu Selection

Location

Lisbon

Date

Sat, 27 Apr 2024

. your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service... to join an international team and expand your knowledge in the sales area? porto sounds like a city that you could see yourself living in...

Company

Yellowipe

Location

Portugal

Date

Fri, 26 Apr 2024

. about the job yellowipe is recruiting senior consultant - dynamics 365 field service for direct integration... microsoft isv solution on microsoft dynamics d365 scm and field service, microsoft power platform and azure cloud. key tasks...

Company

Motorola Solutions

Location

Lisbon

Date

Sat, 20 Apr 2024

benefit of the international services team. lead vts service manager, ensuring billing, invoicing, and repairs support... call. you will be responsible for: manage and lead a team of people across the entire europe and middle east africa...

Company

Siemens Energy

Location

Portugal

Date

Fri, 19 Apr 2024

job training to customer operations and maintenance personnel. as a power plant process service engineer (f/m.... rewards/benefits working with a global team opportunities to work on and lead a variety of innovative projects possibility...